CANCELLATION POLICY

At Suede Salon, appointment times are reserved exclusively for you. We require 24 hours’ notice for any cancellations or rescheduling. • First-time cancellation within the 24-hour window: a $50 fee will be charged. • Any cancellation within 24 hours after a first offense: $50 per hour booked will be charged. • Same-day cancellations and no-call/no-shows: 50% of the scheduled service total will be charged. A valid card on file is required to secure all appointments. Clients arriving 15 minutes or more late may need to reschedule and will be subject to this policy. By booking an appointment, you agree to these terms.